Privacy policy

Privacy Policy

Last updated: 15 July 2026

This Privacy Policy explains how The Forge Fighting Academy collects, uses, stores and protects your personal information when you use our website, app, booking services, contact forms, memberships, classes, events or any other services connected with The Forge Fighting Academy.

For the purpose of this policy, “The Forge Fighting Academy”, “we”, “us” and “our” refers to The Forge Fighting Academy.

1. Who we are

The Forge Fighting Academy
Unit 3, Hoyle Business Centre
Hoyle Street
Warrington
WA5 0LP

Email: Matbonner26@gmail.com

Phone:
Matt: 07447 477835
Dan: 07833 902899

2. Information we collect

We may collect the following personal information when you use our services:

  • Name

  • Email address

  • Phone number

  • Address, where required

  • Booking details

  • Membership details

  • Session or class attendance information

  • Payment confirmation details

  • Account details, where applicable

  • Messages, enquiries or feedback you send to us

  • Images, videos or documents you choose to send or upload

  • Emergency contact details, where required

  • Health, injury or training information you voluntarily provide to us for safety purposes

  • Device, browser and usage information when using our website or app

We do not store your full debit or credit card details. Payments are handled securely by our chosen third-party payment provider.

3. How we collect your information

We collect information when you:

  • Create an account

  • Book a class, private session, membership or service

  • Make a payment

  • Contact us by phone, email, website, app, social media or in person

  • Fill in a form

  • Send us images, videos or documents

  • Sign up to receive updates, offers or marketing

  • Use our website or app

Some information may also be collected automatically through cookies, analytics tools or similar technologies when you use our website or app.

4. How we use your information

We use your personal information to:

  • Manage bookings and class attendance

  • Process memberships, session payments and purchases

  • Contact you about bookings, payments, memberships or account matters

  • Respond to enquiries

  • Send updates about classes, timetables, events, offers or academy news

  • Improve our website, app, services and customer experience

  • Keep our gym, members, visitors and staff safe

  • Manage customer support

  • Prevent fraud, abuse or misuse of our services

  • Meet legal, tax, accounting, insurance or regulatory requirements

Where you have agreed to receive marketing, we may also contact you about classes, memberships, events, merchandise, offers or updates from The Forge Fighting Academy.

5. Health and safety information

Because The Forge Fighting Academy provides physical training, you may choose to tell us about injuries, medical conditions, fitness limitations or other health-related information.

We only use this information where it is necessary to help provide safer training, adapt sessions where possible, respond to incidents, protect your wellbeing, or support reasonable safety requirements during classes.

Please only provide health or injury information that is relevant to your training, participation or safety.

6. Images and videos

You may choose to send or upload images and videos to us.

We may also take photos or videos during classes, events or academy activities. Where these are used for marketing, social media or promotional purposes, we will take reasonable steps to make sure this is appropriate and respectful.

If you do not want to appear in photos or videos used by The Forge Fighting Academy, please let us know.

7. Payments

Payments may be processed by a secure third-party payment provider.

When you make a payment, your payment information is handled directly by that provider. The Forge Fighting Academy does not store your full card details.

We may keep payment confirmation records where required for bookings, memberships, accounting, tax, customer support or legal purposes.

8. Marketing

We may send you marketing messages about classes, memberships, events, offers, merchandise or academy updates.

You can opt out of marketing at any time by contacting us:

Email: Matbonner26@gmail.com
Matt: 07447 477835
Dan: 07833 902899

We will not sell your personal information to third parties.

9. Who we share your information with

We may share limited personal information with trusted third-party providers who help us operate our services, such as:

  • Payment providers

  • Booking system providers

  • Website or app hosting providers

  • Email or notification providers

  • Analytics providers

  • IT support providers

  • Professional advisers, where required

  • Legal, regulatory or insurance bodies, where required

These providers only receive the information needed to perform their service.

We may also share information if required by law, to protect our legal rights, to prevent fraud, or to protect the safety of our members, staff or visitors.

10. How we store your information

We take reasonable steps to keep your personal information safe and secure.

This may include using secure systems, limiting access to personal information, working with trusted service providers, and reviewing how information is handled.

No website, app or online service can be guaranteed to be completely secure, but we aim to protect your personal information as carefully as possible.

11. How long we keep your information

We only keep your personal information for as long as necessary.

This may include keeping information for:

  • As long as you have an active account, booking or membership with us

  • As long as needed to manage customer support or enquiries

  • As long as required for legal, tax, accounting or insurance purposes

  • As long as needed to resolve disputes or protect our business

  • As long as needed for health, safety or incident records where applicable

When information is no longer needed, we will delete it securely or anonymise it where appropriate.

12. Your data protection rights

Depending on the situation, you may have the right to:

  • Request a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information

  • Ask us to restrict how we use your personal information

  • Object to how we use your personal information

  • Ask us to transfer your information to another organisation

  • Withdraw consent where we rely on consent

  • Complain to the Information Commissioner’s Office if you are unhappy with how your information is handled

To exercise any of these rights, please contact:

The Forge Fighting Academy
Unit 3, Hoyle Business Centre
Hoyle Street
Warrington
WA5 0LP

Email: Matbonner26@gmail.com

Phone:
Matt: 07447 477835
Dan: 07833 902899

We aim to respond to valid data protection requests within one month.

13. Links to other websites

Our website or app may contain links to third-party websites, booking pages, payment pages, social media pages or other external services.

This Privacy Policy only applies to The Forge Fighting Academy. If you visit another website or service, you should read their privacy policy.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website or app.

15. Contact us

If you have any questions about this Privacy Policy, how we handle your personal information, or you would like to exercise one of your data protection rights, please contact:

The Forge Fighting Academy
Unit 3, Hoyle Business Centre
Hoyle Street
Warrington
WA5 0LP

Email: Matbonner26@gmail.com

Phone:
Matt: 07447 477835
Dan: 07833 902899

16. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office:

Information Commissioner’s Office
Website: https://ico.org.uk
Phone: 0303 123 1113

Cookie Policy

Last updated: 15 July 2026

This Cookie Policy explains how The Forge Fighting Academy may use cookies and similar technologies on our website or app.

1. What are cookies?

Cookies are small files placed on your device when you visit a website. They help websites work properly, remember preferences, improve performance and understand how visitors use the site.

Similar technologies may also be used in apps, browsers or online services.

2. How we use cookies

We may use cookies or similar technologies to:

  • Keep our website or app working properly

  • Help you log in or stay signed in

  • Support bookings, payments or account features

  • Remember your preferences

  • Understand how visitors use our website or app

  • Improve performance and user experience

  • Measure the success of updates, content or promotions

  • Support advertising or marketing, where used and where consent is required

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for our website or app to function properly. They may support security, logins, bookings, payments or basic navigation.

You cannot usually turn these off because the service may not work properly without them.

Performance and analytics cookies

These cookies help us understand how people use our website or app, such as which pages are visited and whether users experience errors.

This helps us improve our services.

Functionality cookies

These cookies remember choices you make, such as preferences, settings or login details.

Marketing cookies

If used, marketing cookies help us show relevant updates, promotions or adverts and measure how well campaigns perform.

We will only use these where legally allowed and, where required, with your consent.

4. Third-party cookies

Some cookies may be set by third-party services used by The Forge Fighting Academy, such as booking providers, payment providers, analytics tools, social media platforms or embedded content.

These third parties may have their own privacy and cookie policies.

5. Managing cookies

You can usually control or delete cookies through your browser settings.

Please note that blocking some cookies may affect how our website or app works, including bookings, account access or payment features.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on our website or app.

7. Contact us

If you have any questions about this Cookie Policy, please contact:

The Forge Fighting Academy
Unit 3, Hoyle Business Centre
Hoyle Street
Warrington
WA5 0LP

Email: Matbonner26@gmail.com

Phone:
Matt: 07447 477835
Dan: 07833 902899